Blog
Leveraging a Dental Coach to Reduce Risk
Guest: Penny Reed, author of Growing your Dental Business, experienced dental consultant and coach Want to discuss? Do you have thoughts of questions about this topic? Visit the members community on Facebook and posts your questions, thoughts, etc and we can discuss and help. Visit Community
The Importance of Job Descriptions in Your Practice?
Guest: Ginny Hegarty, SPHR, author of the book Pivot and creator of the Practice Renewal Workshop. Want to discuss? Do you have thoughts of questions about this topic? Visit the members community on Facebook and posts your questions, thoughts, etc and we can discuss and help. Visit Community
Medical and Dental Cross-coding: Is Your Recordkeeping Sufficient?
Guest: Terri Bradley, Certified Professional Coder (CPC), Founder Terri Bradley Consulting, LLC. Want to discuss? Do you have thoughts of questions about this topic? Visit the members community on Facebook and posts your questions, thoughts, etc and we can discuss and help. Visit Community
“Off the Cusp” Publishes Update on HIPAA Audits
Are you ready for the HIPAA audits? Or are you still feeling a bit lost? Patterson Dental recently shared an important audit update on their blog Off The Cusp, HIPAA Compliance: Next Round of Audits Postponed — but Beware! The HITECH Act of 2009 mandates the Office of Civil Rights (OCR) to perform compliance audits. The…
What Dental Practices Must Do by February 16, 2026
In our previous article, we explored the major 2024 HIPAA Privacy Rule updates, the Texas court ruling, and the February 16, 2026 compliance deadline. One area that deserves deeper attention is how these changes affect the Notice of Privacy Practices (NPP) and the way practices communicate privacy rights to patients. Because the SUD/Part 2 updates…
Grievances or Complaints: What’s the Difference?
Happy patients contribute to a thriving practice by referring other patients. Yet, despite the best efforts to provide outstanding customer service and patient care, occasionally something goes awry: patients complain about fees, excessive wait times, unexpected changes in treatment or perceived staff rudeness. How complaints are initially, and subsequently, handled is critical. Among other things,…
Workplace Safety: OSHA’s 2016 Top Citations
No doubt you’ve heard the metaphor about picking low-hanging fruit first. Picking the fruit from the branches of fruit trees that are easiest to reach involves less effort and is much easier. In business, the expression is frequently used to refer to selecting the easiest targets first, usually the ones that require minimal effort or…
OSHA Compliance: Would Your Office Pass Inspection?
You’re having one of your most hectic days when someone who’s not on the schedule walks in. Rather than presenting an insurance card, you are presented with a government identification badge. Your office is about to undergo an unannounced OSHA inspection! What could you expect if OSHA showed up at your front desk? Here are…
Fraud, Waste and Abuse
Guest: Maria Tatman, Certified Professional Coder (CDC), Principal with Terri Bradley Consulting, LLC. Want to discuss? Do you have thoughts of questions about this topic? Visit the members community on Facebook and posts your questions, thoughts, etc and we can discuss and help. Visit Community