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Reduce Risk through the New Patient Experience Want to discuss? Do you have thoughts or questions about this topic? Visit the Members Forum and post your questions, thoughts, etc. and we can discuss and help. Members Forum

Want to discuss? Do you have thoughts or questions about this topic? Visit the Members Forum and post your questions, thoughts, etc. and we can discuss and help. Members Forum

Disclaimer: Facts are based upon an actual dental board investigation.  This case is presented for educational purposes only and does not constitute legal advice or a legal opinion. Performance of oral surgery without proper diagnosis Areas of Impact: Quality of Care; Standard of Care; Patient Safety; Professional License to Practice Case Summary: State board allegation…

OSHA Violation 3 Disclaimer: Facts are based upon an actual OSHA investigation.  This case is presented for educational purposes only and does not constitute legal advice or a legal opinion. Workplace safety or health violation Areas of Impact: Regulatory Compliance; Employee Safety Case Summary: In response to a complaint, OSHA cited a Nevada dental office…

In February 2014 the Office of Civil Rights (OCR) announced its plans for the Phase II mandatory HIPAA compliance audits. But details surrounding the HIPAA audits, including the timeline, were moving targets—until 2016. You may recall the Phase I pilot audits were conducted in 2012. In March 2016, the OCR launched the Phase II HIPAA…

Social Media and HIPAA have a unique relationship. What exactly can you divulge or even mention about patients? Check out these 3 commonly asked questions.

“I don’t have time!” “Where can I get reliable, accurate information?” If you’ve ever uttered those words in a moment of frustration, you are not alone. Marketing, practice and insurance management, coding/billing, HR and compliance are just a few of the things that demand your time – not to mention the normal demands of your…

According to research by Inc.com, 48% of cyber breaches result from sophisticated hacking, while the remaining 52% are caused by simple human error.  While that may sound like a hopeless situation, let’s take a closer look. Reducing Human Error Reduce your odds of a cyber breach by 52% by simply training your team upon hire…

In previous blogs, we reported that the Phase II random HIPAA audits were underway. If you weren’t one of those chosen so far, you may be wondering what’s been happening. The Phase II audits began in 2016 and included covered entities as well as business associates. They were intended to start with desk audits and…